General conditions

Booking conditions:

All reservations are formalised according to the generic or specific conditions accepted at the time of booking, such as payment policy, the selected dates, number of guests, number of nights, check-in and check out times, additonal costs or taxes etc.

Any subsequent modification to the reservation conditions must be agreed by both parties, and any substantial alteration may incur an additional cost.

Cancellation conditions:

a)  Standard Bookings: Can be cancelled up to 42 days before the check in date. The request to cancel the booking must be notified to Slow Villas before the First Payment Due Date specified in the Booking Confirmation.

b) Non Refundable Bookings: Are strictly non-refundable. In the event of cancellation or non-compliance with the agreed payment terms, the penalty will be the total amount already paid.

c) Third Party Bookings: If other cancellation policies are expressly publicised, they will take precedence over these general conditions.

d) Cancellation conditions due to Coronavirus (Covid-19) or similar: in the event of government prohibitions on passenger transit at the client's point of origin or destination, the client will be granted the right to receive a voucher which can be used at any of our properties at a later date, or to cancel free of charge.

To benefit from this exception to the cancellation policy, the reason for cancellation must affect at least half of the clients and consist of an express government ban on travelling to Mallorca or leaving the place of origin.